Legal Information

Channel Zoo SL 

The possession of a ticket shall constitute an acceptance by the holder of these conditions and imply an undertaking on the part of the holder to observe them.

The Promoter reserves the right to refuse admission to any ticket holder and may conduct security searches to ensure the safety of all visitors. The Promoter shall also be entitled to remove anyone from the venue who is under the influence of drugs or alcohol or who in the reasonable opinion of the Promoter is conducting themselves in a manner inappropriate to their continued attendance.

The Promoter will not accept responsibility for lost, damaged or stolen property. Any item that is deemed unsuitable may be confiscated and not returned at the discretion of the promoter.

The event is open to persons over 18 years of age only — please bring current photo identification with you, which must include your date of birth. You may also be asked for ID by security and/or police if in possession of, or under the influence of alcohol or illegal substances.

The venue operates a strict no re-entry policy.

No illegal substances or alcohol may be brought in to the venue.

Tickets shall not be resold, exchanged, or transferred. To do so or to alter or deface any ticket will render it void.

It is the ticket holder’s responsibility to check his or her tickets, as mistakes cannot always be rectified, and the Promoter shall not be responsible for any lost or stolen tickets.

Tickets shall not be used as prizes in competitions without the prior written consent of the Promoter.

All sound and moving or still picture rights including, without limitation, on the internet, vest exclusively with the Promoter and any material filmed or recorded at the event may only be used for the personal, non-profit making enjoyment of amateurs. By entering the venue, ticket holders consent to being photographed, filmed or recorded as visitors attending the event. This includes filming by the Police or security staff, which may be carried out for the security of customers.

Should the event be postponed no refund of the ticket price or any additional expenditure shall be made to the ticket holder. It is the responsibility of the ticket holder to ascertain the date, time and venue of any rearranged staging of the event.

Should the event be cancelled no refund will be given in respect to any expenditure whatsoever. If ticket refunds are offered by the Promoter they shall be valid for up to one month after the cancelled event.

The Promoter, their servants or agents will not be liable for any loss, injury or damage howsoever caused to the bearer of this ticket save for death or personal injury caused by the negligence of the organisers, their servants or agents.

The line up/programme is subject to change at the Promoter’s discretion due to circumstances beyond their control without any obligation to refund or exchange tickets.

Ticket holders should be aware that strobe lighting will be used during the event. Prolonged exposure to loud noise may cause damage to your hearing.

This ticket is issued subject to, and these conditions incorporate, the rules and regulations of the venue at which the event is staged as well as the ticketing agency through which the ticket is purchased.

For full ticket agency rules and regulations, visit the website of your ticketing agent.

Promoter: Channel Zoo SL