FAQs

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#zooathome

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THE ZOO PROJECT
FAQs

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Frequently Asked Questions about the Zoo

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Can I bring my camera to the Zoo?

Sorry, no cameras are allowed at the Zoo. Any cameras found on search will have to be put in the Bag-Check.[/vc_column_text][TS-VCSC-Font-Icons icon=”fas fa-suitcase” scroll_navigate=”none” icon_size_slide=”46″ icon_color=”#ed1c24″ icon_background=”” icon_align=”left” padding=”true” icon_padding=”20″ el_class=”.aio-icon.hexagon”][vc_column_text]

Is there somewhere I can check my bag?

Yes. We have a bag-check where you can leave your belongings for a small fee. Ask Security/Control if you can’t find it.[/vc_column_text][/vc_column][vc_column width=”1/2″][TS-VCSC-Font-Icons icon=”fas fa-umbrella” scroll_navigate=”none” icon_size_slide=”46″ icon_color=”#ed1c24″ icon_background=”” icon_align=”left” padding=”true” icon_padding=”20″ el_class=”.aio-icon.hexagon”][vc_column_text]

Where can I find Lost Property?

Lost property will be taken to the Bag-Check near the entrance. Speak to Security/Control to direct you there.[/vc_column_text][TS-VCSC-Font-Icons icon=”fas fa-phone-alt” scroll_navigate=”none” icon_size_slide=”46″ icon_color=”#ed1c24″ icon_background=”” icon_align=”left” padding=”true” icon_padding=”20″ el_class=”.aio-icon.hexagon”][vc_column_text]

Who can I contact after the event?

Please call +34 9713400349 (at office hours) or alternatively you can email us.[/vc_column_text][/vc_column][/vc_row][vc_row full_width=”stretch_row_content” equal_height=”yes” css=”.vc_custom_1596544958031{background-color: #f4f4f4 !important;}”][vc_column width=”1/4″][TS-VCSC-Font-Icons icon=”fas fa-history” scroll_navigate=”none” icon_size_slide=”46″ icon_color=”#000000″ icon_background=”” icon_align=”center” padding=”true” icon_padding=”20″ el_class=”.aio-icon.hexagon”][vc_column_text]

OPEN/CLOSE

We open our doors at 16:30 and close them at 23:00 so make sure you come early to enjoy the full experience! Our Afterparty is exclusively for you, starting at The Rabbit Hole at 22:30 till 02:00.

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OVER 18S ONLY

The Zoo Project is strictly for over 18s! Bring along some photo ID (driving license, passport, nation ID card) to avoid problems!

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CASH

We don’t have cash machines at The Zoo Project – but we do do cashback. Go to the main bar to sort out your cash back!

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FIND US!

Ask most Taxi Drivers to take you to ‘the Zoo’ and 99% of them will know where it is. For the 1% who don’t check the map below!

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